Mildura Rural City

Rights Information and Advocacy Centre

Rights Information and Advocacy Centre Inc. (RIAC) is a not-for-profit organisation operating throughout central and north-western Victoria, Geelong and southern NSW providing information and advocacy support to individuals, families, carers and communities.

RIAC is funded by the Commonwealth and Victorian Governments to provide issue based individual and systemic advocacy assistance to people living with a disability.

RIAC is also funded for a National Disability Insurance Scheme Appeals Program which plays an important role in ensuring that National Disability Insurance Scheme (NDIS) decisions are fair and robust.

Our Access and Support program provides quality individual services to people with a disability, frail older people and their carers to ensure individual needs are addressed and to assist, promote and encourage independence.

We would love someone to come and join us in our Mildura, Shepparton or Bendigo offices for our Forms Clinic. The role will work closely with the team to ensure that clients’ needs are met during In Form Hub and feedback is collected in a timely manner. It is a role with a lot of variety, well suited to someone compassionate, social, without judgement and with sound knowledge of systems and technology.

Tasks and responsibilities

Assist walk in clients with filling out forms, eg: Centrelink, Medicare, NDIS
Assist walk in clients to write letters, eg: complaints, applications
Assist walk in clients to install apps or update on devices.